Patient engagement is a measure of how involved patients are in their own care. Data shows that the greater patient engagement is, the better the outcome.

As millennials age and become greater consumers of healthcare, the industry is seeing greater demand for self-management tools and telehealth services. Consumers are ready to self-serve, and not a moment too soon. Engaging with tools that empower patients is a win-win. Patients get the control they crave, and providers get their load lightened.

Providers should keep in mind that digital consumers expect an interaction much like they get from their smartphones (85% of consumers own one). Investing in interoperability, a robust platform and mobile-forward strategies will be key to patient engagement that soars.

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